Types of Notarizations
SERVICES PROVIDED FOR :
General Notary Work
Acknowledgments / Affidavits / Jurats
Proof of residence
School district residency
DMV Traffic School Final Exam
Certified Copy non-recordable document
Business contracts / Conflict of Interest
Pension and Retirement documents
Incorporations / Business Partnerships
SERVICES PROVIDED FOR :
Power of Attorney
Certified Copy of Power of Attorney
Medical Records / Medical Health Directives
Financial documents / Investment Documents
Certification of Trust
Promissory note / Bill of Sale / Seller Proceeds
Vehicle Title Transfer / Affidavit of Heirship
Declaration of lost or stolen passport
Government Forms / I-9 Forms
Affidavit of property ownership
Declaration of common law union
Declaration of guardianship
For Mobile Notary Services:
(In Austin and Surrounding Areas)
First signature of each individual - $6
Each additional signature of each individual - $1
Administering an oath or affirmation - $6
Taking the deposition of witness, for each 100 words - $0.50
Swearing a witness to a deposition - $6
Protesting a bill or note - $4
Each additional notice of protest - $1
Protesting in all other cases - $4
Certified copy (must be made by notary) - $6
PLUS TRAVEL TIME: Varies $25 - $50
Certified Copies of
Original documents provided for:
Birth and Death Certificates
Official School Transcripts
DOCUMENTS THAT CANNOT BE NOTARIZED:
Names that don’t match
Documents with blanks
Faxed or copied signatures
Backdate or forward date a notarization
Preparing or choosing the document
BOOK AN APPOINTMENT
FREQUENTLY ASKED QUESTIONS
How does the online process work?
Book your appointment. The Notary Public will receive your information and send you an email with instructions. You will then receive a link to verify your identification. Follow the link to upload the images of your state ID and answer security questions. Upload your documents to the signing platform as per the instructions. Once your identity is verified and your documents are successfully uploaded, you will receive a link to meet up with your Notary via webcam and electronically sign your document(s).
How do I pay for the online services?
The cost for remote online notarization of a single document with one notary seal is $25 USD. Before beginning the online notarization session, you must enter your credit card details. The payment goes through once the notarization is successfully completed and the notarized documents become available in your profile.
How do I upload my document?
You will receive an email with a link to upload the document. Please note that we only keep your documents for 7 days after the notarization session is completed.
How will I receive my notarized copies?
The entire session will be recorded and saved as you and the Notary Public sign together. When your session is complete, you will instantly receive an e-mail containing the notarized document set.
How do you protect my personal and confidential information?
We partner with industry leaders to provide secure identity verification, payment collection and encrypted data storage. Every session takes place in a secure virtual environment. All confidential information that we are not required to keep is deleted.
Do I need to download any software?
You will not need to download anything. Just make sure you have a webcam, microphone, and the latest operating system updated on your computer. Run Chrome, Safari, or Firefox. Others will not work. The web browser Chrome works best.
How do you verify my identification?
We use Knowledge Based Authentication (KSA) to confirm your identification. This is a state requirement because the Notary cannot hold, bend, and inspect a physical copy of the signer’s identification. KSA requires that five security questions can be generated based on history found using social security number, credit report, and state-issued ID.
For example, you may be asked about past addresses or the amount of your car payment. A minimum of five questions must be generated. Generally, five years of credit history are required to meet this threshold. If your credit reports are frozen or locked for any reason, KSA will not function. Four out of five questions must be answered correctly within two minutes. Two attempts can be made within 24 hours.
For Knowledge Based Authentication (KSA) to work, you must:
-be a U.S. Citizen
-have a social security number
-have a U.S. mobile phone number
-have an email that is NOT a Yahoo or Hotmail address
-hold a driver’s license or other state-issued ID (Passport will NOT work)
You must take a photo of your ID during the process. It must be straight on and not at an angle. No flash, in good lighting, and the photo must be clear.
What happens after I pass the ID verification?
Our online notarization appointment can move forward. You will receive a link in your email to follow at your appointment time. During your session, we will each turn on our microphones and webcams to see and speak with each other over the signing platform. The notary will ask to view your ID, ask you to state your name, and ask you a few questions to determine that you are able and willing to sign your document.
Your online notary will then apply her digital certificate signature and electronic stamp to complete your notarization. The webcam connection ends immediately once the notarization is complete. You instantly receive an email with the completed document.
Can I do it on my phone?
It is not recommended. A computer or laptop will probably save you time and provide a smoother experience. The speed and reliability of your connection really matters.
There are two of us who need to sign. Can we sign together?
If multiple people are signing remotely, you must have a separate email and device for each signer. Couples, including married couples, cannot share a webcam or a microphone.
Each signer must have an individual computer or device, working audio, a microphone, and webcam. The browser on your device is important. Chrome, Firefox, and Safari will work. Linux, Internet Explorer, or Opera will not work. Chrome works best!
My webcam is not working, but I can hear. What is wrong?
If your webcam is "attached" to another program, like Zoom or Facebook Messenger, you will need to "release" it in your settings so the signing platform can access the webcam to use during our session.
My internet is pretty good. How good does it have to be?
Internet speeds must be 3 mbp's and reliable. A cell phone receiving emails and texts during a signing session will likely drop as the connection is not steady/reliable. A computer or laptop will offer the smoothest experience as you sign.
We do not give legal advice and cannot give you direction on document preparation.
If you need legal assistance or advice, please consult an attorney.
PREFERRED NOTARY GROUP
512- 630- 0482